Managed Services for Servers

SERVER SUPPORT PLANS  MMA  MSA
Manage Assets -
Ticket System Access -
Software License Management -
SERVER MONITORING - 24x7x365
Event Logs
Hardware / Software Changes And Errors
Server Availability
Hard Drive Space Monitoring
Server Utilization Monitoring
Backup / BDR Monitoring
SERVER SUPPORT
Application Support -
Liaison Support (3rd Party Software) -
Domain Printer Support (Unmanaged) -
Telephone Support
Remote Control Support
Onsite Support -
Onsite Repair -
Emergency After Hours Support  (5pm - 8am M-F, Sat & Sun) -
Antivirus Protection
Remote Access to Server
SERVER MAINTENANCE
Automated Spyware and Virus Scans
Automated Server Optimization
Backup Services -
SQL Database Management -
Exchange Server Administration -
SERVER SECURITY
Antivirus Management
System Updates and Patching
VPN Management -
Active Directory Administration
ISS Administration -
Standard Security Monitoring
PROJECT PLANNING
Research Assistance
Purchasing Assistance
Technical Planning
Disaster Recovery Planning