Managed Services for Workstations

WORKSTATION SUPPORT PLANS  MMA  MSA
Manage Assets -
Ticket System Access -
Software License Management -
WORKSTATION MONITORING - 24x7x365
Event Logs
Hardware / Software Changes And Errors
Workstation Usage (Peak)
WORKSTATION SUPPORT
Application Support -
Liaison Support (3rd Party Software) -
Printer Support (Unmanaged) -
Telephone Support
Remote Control Support
Onsite Support -
Onsite Repair -
Emergency After Hours Support  (5pm - 8am M-F, Sat & Sun) -
Antivirus Protection
Remote Access to Workstations
WORKSTATION MAINTENANCE
Automated Spyware and Virus Scans
Automated Desktop Optimization
Physical Cleanings -
WORKSTATION SECURITY
Antivirus Management
System Updates and Patching
VPN Management -
PROJECT PLANNING
Research Assistance -
Purchasing Assistance -
Technical Planning -
Disaster Recovery Planning -